Tuesday, April 25, 2017
| 11:18:06 PM

***    ***KARACHI: Sindh government on 13 March 2017 appointed Syed Hashim Raza Zaidi as Managing Director (MD), Karachi Water and Sewerage Board (KWSB). According to KWSB spokesman, the service and general administration department, government of Sindh, issued the posting order with the approval of Sindh Chief Secretary.***** Don’t let water waste away, so we can have it another day** *Big and small, saving water, helps us all**

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    A view of water supply pipeline laid for supplying water to the Islands of Karachi City
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  • Testing Lab
    Water Testing Lab at Hub Filter Plant
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    Purification Filter Plant at COD GULSHAN-E-IQBAL Karachi
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    Main Supply of Raw Water to Karachi
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    Water Supply scheme for different islands of Karachi
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    A Public Service Message by KW&SB
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    Gate Valve installation at Baldia Town
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    GUJJO HEADWORK
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  • Sewerage Line
    Managing Director Karachi Water & Sewerage Board inspecting main sewerage line in Saddar Town.
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    MD briefing U.S Economic Officer Rebecca Seweryn at Dhabeji Complex
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    MD KW&SB with DMD TS, CE Bulk Inspecting Repair work at Hub Canal.
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    M.D KW&SB Mr. Misbahuddin Farid with concerned KW&SB officers during inspection visit to overflowing
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    Minister Health Dr. Junaid Shah, Commissioner Karachi & MD KWSB checking supply chlorination at COD
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    M.D KW&SB Mr. Misbahuddin Farid inspecting Grand Operation against illegal hydrants in Baldia
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    MD KW&SB chairs meeting with DMD RRF DMD TS and all RRG Directors
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    MD KW&SB Misbahuddin Farid briefing Journalists at contamination point on Kenjhar Supply.
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    MD KW&SB Misbahuddin Farid briefing Journalists at contamination point on Kenjhar Supply.
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    MD KW&SB Misbahuddin Farid briefing Journalists at contamination point on Kenjhar Supply.
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    MD KW&SB Misbahuddin Farid during the meeting with Japness Deligation.
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    MD KW&SB Misbahuddin Farid with USAID and WSP delegation
Information Desk

For emergency problems regarding your home or street sewerage complaints
please contact:
MD Camp Office
99244595 - 99244596
Customer Service Centre Karsaz 
99245138 - 99245140
Head Office Complaint Centre 
99230317

Customer Care Centre

Water Tariff
Sewerage Tariff
Post an Online Complaint
Duplicate Bills

Consumer's Obligations
  •  Customer's should pay water bills promptly.

  • Customers should protect and maintain water meter in good condition. Tampering of water meter is an offence punishable under KWSB Act.

  • Customers should not use any Booster Pumps to draw more water. It causes serious inconvenience to others. It is serious offence.

  • Customers may inform the Customer Services Care on Phone 1339 or 99245138 - 99245140. about any illegal installation of pumps by others.

  • Customers may inform the C.S.C on phone 1339 or 99245138 - 99245140 about any illegal connections.

  • Customers may inform the C.S.C on phone 1339 or 99245138 - 99245140 , if any sewer line chockage or water leakage is noticed on the roads.

  • Customers should educated all their family members not to throw domestic waste in their toilets. This will choke sewer lines.

  • Customers should advise the public not to dump building materials like sand, stone etc., near sewer manholes, which may enter sewer line and cause chockage.

  • Customers should insist, on any KWSB employee , visiting his premises to show his identity card so as to avoid cheating.

  • Customers to avoid pit taps, as they are a major source of pollution.

  • Customers should conserve water, as it is a precious resource. They must use taps and other appliances that minimize wastage and lead to saving of water at every point of consumption.

  • Customer , as the ultimate beneficiary of all public assets, must bestow personal interest  in protecting and promoting their use. Any willful misuse must evoke customer's concern prompting action.

    
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